News & Events

Backus named top performing hospital

October 31, 2013

Key-set-2-2012NORWICH – The William W. Backus Hospital was named Top Performer on Key Quality Measures® Wednesday by The Joint Commission, the leading accreditor of health care organizations in the United States.


Backus is one of eight hospitals in the state to be recognized by The Joint Commission as a Top Performer on Key Quality Measures®, and is one of 1,099 hospitals in the U.S. to earn this distinction for attaining and sustaining excellence in accountability measure performance.

Backus was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions.  Backus was recognized for its achievements in the following measure sets: Heart Attack, Heart Failure, Pneumonia, and Surgical Care.

“What matters most to our patients and community is that they receive safe, high-quality care at Backus,” said Dave Whitehead, Backus President and Chief Executive Officer.  “For this reason, we continuously use evidence-based practices to achieve positive outcomes for patients.  Due to the hard work and dedication of staff throughout our health care system, Backus is proud to receive the distinction of being a Joint Commission Top Performer on Key Quality Measures.” Thank you to everyone for putting patients first in all they do, every day.

Backus and each of the hospitals that were named as a Top Performer on Key Quality Measures must: 1) achieve cumulative performance of 95 percent or above across all reported accountability measures; 2) achieve performance of 95 percent or above on each and every reported accountability measure where there are at least 30 denominator cases; and 3) have at least one core measure set that has a composite rate of 95 percent or above, and within that measure set all applicable individual accountability measures have a performance rate of 95 percent or above.

Each accountability measure represents an evidence-based practice – examples include giving aspirin at arrival for heart attack patients, or giving antibiotics one hour before surgery.

“The William W. Backus Hospital and all the Top Performer hospitals have demonstrated an exceptional commitment to quality improvement and they should be proud of their achievement,” says Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president and chief executive officer, The Joint Commission. “We have much to celebrate this year. Nearly half of our accredited hospitals have attained or nearly attained the Top Performer distinction. This truly shows that we are approaching a tipping point in hospital quality performance that will directly contribute to better health outcomes for patients.”