News & Events

Backus Health Centers receive national recognition

January 31, 2014

With a dedication to providing high-quality primary care, the Backus Health Centers in Norwich and North Stonington have recently been designated as Level Three Patient-Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA).

To be recognized by the NCQA, primary care practices must meet a stringent set of quality measures. Norwich Backus Health Center provider Jessica Plasse, APRN, and North Stonington Backus Health Center providers Amanda Conti, MD, and Kara Mignosa, PA, have reached the bar – earning a three-year NCQA designation.

A PCMH is a health care setting that offers partnerships between individual patients, and when appropriate, the patient’s family.  Health care is delivered when and where care it’s needed most, and is facilitated by registries, information technology, and health information exchange.

“Recognition as a Level Three Patient-Centered Medical Home is a testament to the teamwork and commitment of the Health Centers’ staff,” said Susan Barrett, Director, Practice Management Operations.  “To attain this status, the centers are expanding access to quality, timely care – due in part to implementing new technology, tools and resources for patients.”

NCQA’s Patient-Centered Medical Home is an innovative program for improving primary care.  It gives practices information about organizing care around patients, working in teams, and coordinating and tracking care over time.

A private, non-profit organization, NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the performance measurement tool used by more than 90 percent of the nation’s health plans.

For more information about the Backus Health Centers in Norwich or North Stonington, visit