News & Events

Urgent Care vs. Emergency Care

July 22, 2015

When should you seek urgent care rather than emergency care?

Life’s little emergencies don’t always happen during normal office hours.  And sometimes what’s hurting you can’t wait until Monday morning.

But what’s the difference between emergency care and urgent care?  When do you need to go to the emergency room and when is an after-hours office visit with a primary care provider more appropriate?

Emergency departments are open 24/7 and are designed to provide swift treatment for medical conditions that when left untreated could cause permanent damage or in some cases even death. Emergency physicians specialize in trauma care, advanced cardiac life support and management of other life threatening conditions. They’re trained to quickly assess and stabilize patients, and determine if patients need more advanced or specialty care. Also, emergency departments utilize a triage process that ensures that the sickest patients are always seen first.

Urgent care centers are meant for people who need to be treated right away but for conditions that aren’t life threatening or won’t cause permanent harm if not treated immediately.  Urgent care centers are open during normal business hours, offer extended weekday and weekend schedules and are usually staffed by primary care providers who typically specialize in internal or family medicine. Many urgent care centers also offer on-site diagnostic testing and access to specialists.

Remember never hesitate to seek emergency care if you feel you or a loved one needs it.  It’s always better to be safe than sorry.

When you need to be seen right now, Backus offers many convenient options close to home:

Backus Hospital Urgent Care Centers

Colchester Backus Health Center
163 Broadway, Colchester
(860) 537-4601

  • Urgent care 7 days per week
    • 8:00-6:00 Monday-Friday, 9:00-5:00 Saturday & Sunday
  • No appointment needed
  • Two urgent care providers
    • Christopher Smith, PA-C
    • Joyce Robinson, PA-C
  • Urgent care services include: DOT physicals, school/sports physicals, occupational health

Montville Backus Health Center
80 Norwich-New London Tpke, Uncasville CT 06382
(860) 848-1297

  • Urgent care 6 days per week
    • 8:00-6:00 Monday-Friday, 9:00-2:00 Saturday
  • No appointment needed
  • Two urgent care providers
    • Paqui Motyl, MD
    • Dorothy Caudullo APRN
  • Urgent care services include: DOT physicals, school/sports physicals, occupational health

Norwichtown Backus Family Health Center
42 Town Street Suite 300, Norwich
(860) 886-0567

  • Urgent care 7 days per week
    • 8:00-7:30 Monday-Sunday
  • No appointment needed
  • Two urgent care providers
    • Daniel Hartman, MD
    • Jason Langlois, PA-C