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ER Wait Times
Average wait time to see a physician or advance practitioner in accordance with symptom severity.

About ER Wait Times

Urgent or Emergency?
What kind of care do I really need?

Go to Urgent Care for...

Wounds, lacerations, minor burns
Sprains, fractures, dislocations
Insect bites, allergic reactions
Abscess, boils
Dehydration, nausea, diarrhea
Upper respiratory infections
Fever, cough, cold, flu
Migraines, headaches
Bronchitis, asthma attacks
Ear infections, earaches
Corneal abrasions, Pink Eye
Urinary tract infections

Go to the ER for...

Loss of Consciousness
Fainting, Sudden Dizziness or Weakness
Changes in Vision
Trouble Walking
Severe Shortness of Breath
Severe and Sudden Onset of Pain
Coughing Up or Vomiting Blood
Head Injury
Major Bone Break
Suicidal Thoughts and Feelings
Chest Pain

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Featured Videos

Windham Hospital & Backus Hospital Doctors' Day 2019

We have 4,000 great reasons to celebrate Doctors' Day. On National Doctors' Day, we're thanking the 4,000 doctors who practice throughout Hartford HealthCare. We offer our heartfelt thanks to the doctors who practice at Windham Hospital and Backus Hospital. windhamhospital.org backushospital.org

Opioid Reversal Drug in Hospitals

The state of Connecticut is making available to hospital emergency rooms an opioid reversal drug. Hartford HealthCare's Dr. William Horgan has details.

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We've got the shoreline covered.

Hartford HealthCare is now taking care of Southeastern Connecticut.



News

How to Keep Kids Safe This Summer

By Lisa Hageman, RN Preventive Medicine Initiative Manager Backus Hospital As one of the coordinators for the local SafeKids coalition, I wanted to share some of the top summer safety tips as recommended by SafeKids Worldwide.  As we spend time on vacation visiting friends and family,  it’s a good reminder [...]

Hartford HealthCare Honors Cancer Survivors

Anyone who has faced a devastating diagnosis such as cancer well knows that life is too short. At Hartford HealthCare, we believe every patient is a survivor from the moment of diagnosis, even as they battle through any needed treatment or surgery. To celebrate survival and recognize National Cancer Survivors [...]

Hartford HealthCare’s David A. Whitehead Named Connecticut’s 2019 Grassroots Champion

The American Hospital Association (AHA) and CHA recognized David A. Whitehead, Executive Vice President and Chief Strategy and Transformation Officer, Hartford HealthCare, as Connecticut’s 2019 Grassroots Champion at CHA’s 101st Annual Meeting on Thursday, June 20, 2019. As the 2019 Grassroots Champion, Mr. Whitehead is being recognized for his exceptional [...]

Soon-to-Open Healthy Aging at Backus Adds Coordinator

Kristine Johnson, former Eastern Region Director of the Alzheimer’s Association Connecticut Chapter, has been named the Resource Coordinator for the soon-to-open Center for Healthy Aging at Backus Hospital. Prior to her work with the Alzheimer’s Association, Johnson served as a Child Advocate for the Southeastern Connecticut Center for Juvenile Justice [...]

Tallwood Men’s Health Now in Eastern Connecticut

The statistics say it all: Men are 1.4 times as likely as women to die from almost every chronic medical condition, and on average live five years less than women; according to the National Center for Health Statistics. Hartford HealthCare Tallwood Men’s Health is designed to change that by giving [...]

June is National Hernia Awareness Month

Did you know that nearly 1 million hernia operations are performed each year in the U.S.? Hernias are abnormal bulges created by a weakness or hole, usually in the abdominal wall or groin. A hernia can also be defined as an exit of an organ, such as a bowel, through the wall of the cavity in [...]

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Medical Services

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The Latest in Robotics Technology

Backus uses the latest techniques and technology, including minimally invasive robotic
procedures, to treat a full range of general surgery conditions.


Upcoming Events

Tuesday, Jul 23, 2019, 10:00AM - 12:00PM

Breastfeeding Support Group

This support group is for new mothers and their babies from birth to 6 months old. Registration is not required, they meet twice a week on [...]

Tuesday, Jul 23, 2019, 6:00PM - 7:30PM

Suffering from Knee or Hip Pain?

In this FREE educational seminar, learn more about: Mako Robotic-Arm Assisted joint replacement surgery and this technique is more [...]

Thursday, Jul 25, 2019, 10:00AM - 12:00PM

Breastfeeding Support Group

This support group is for new mothers and their babies from birth to 6 months old. Registration is not required, they meet twice a week on [...]

All Classes & Events

Here for You

Our doctors, nurses and staff have different specialties, but our goal is the same: to be there for you.

Meet Carrie Carsello, MD, FACS, Endocrine Surgeon

Meet Gerard Fumo, MD, Oncology & Hematology

Devika Umashanker, MD, Hartford HealthCare Medical Group

Meet John Magaldi, MD, Hartford HealthCare Bone & Joint Institute

Meet Our Clinicians

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326 Washington Street, Norwich, CT 06360

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