Patients

  • Care Assistance Partners Program

    The Care Assistance Partners Program is our way of making sure you have the 24/7 support of a loved one while you’re in one of our hospitals because we know that can be invaluable at such a challenging time.
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  • Care Management

    The purpose of the Care Management team is to make Discharge Planning and Social Services available to patients, their families and significant others to enable them to deal with the impact of illness. 
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  • FAQs

    We are committed to providing the information our visitors need to have a positive experience at Backus Hospital.
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  • For Children

    All children who are patients at Backus Hospital receive comprehensive and advanced pediatric care to ensure their well-being and to give parents peace of mind.
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  • Going Home 

    Patients discharged by their physician are requested to vacate their room by 11 am. This allows time for rooms to be cleaned and prepared for the arrival of new patients. 
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  • Medical Records

    How to obtain a copy of your Medical Records from Hartford HealthCare.
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  • Statement of Non-Discrimination

    Hartford HealthCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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  • Support Person Policy

    Patients with disabilities who receive care at a Hartford HealthCare hospital may have a designated support person present with them to support their disability needs.
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  • The DAISY Award

    Did a nurse demonstrate compassionate care, commitment to excellence, extraordinary services, and a remarkable patient experience? Nominate them as a deserving recipient of The DAISY Award.
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Visitors

  • Dining

    Enjoy a meal at one of our many dining facilities across Hartford HealthCare. We offer an array of delicious and nutritious choices while catering to a variety of dietary needs.
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  • Lodging

    Settle in and enjoy one of the many comfortable lodgings in and around the Hartford area. Choose from over 200 quality hotels, motels, inns and bed & breakfasts.
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  • Maps & Directions

    Use the links below to find maps & directions to all of our institutions and clinics.
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  • Visiting Hours

    Hartford HealthCare recognizes the importance of support from family, loved ones and friends in a patient’s recovery process.
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  • Send a CareGram

    A little message of support can go a long way. Remind your loved ones under our supervision how much you care by sending a CareGram. 
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