For Visitors

Due to COVID-19, visitor safety guidelines are in place at all Hartford HealthCare locations.

View our visitor safety guidelines

When your loved one is at Backus Hospital, you can rest assured that they are in good hands.

Visitors at Backus Hospital
It is always a difficult experience when a friend, family member, or other loved one is hospitalized. It is our goal to help you feel less stress and be at ease. This section of our website will help you to find all the necessary information to make staying with a family member or visiting a loved on at Backus Hospital as easy as possible.


To support our patients in their recoveries, we welcome visitors from noon to 6 pm, seven days per week, in most areas of the hospital. We know that during hospitalization you are comforted when accompanied by friends and loved ones.

  • Two visitors per patient regardless of private/semi-private
  • No visitors under 16 years of age.
  • Clinical reasons may preclude visitation in some circumstances.
  • Due to the possibility of medically controlled diets, visitors should check with a nurse before bringing candy, liquids or food to a patient .
  • Flowers and Mylar balloons are permitted in most hospital rooms, except for the Critical Care Unit .
  • Latex balloons are prohibited for safety reasons.
  • People with infections, colds or rashes should not visit.

Birthing Center Patients

12 pm to 8 pm daily after delivery. Support people may be present 24 hours per day until after delivery. One coach will be identified and this is the only person allowed to stay overnight with the patient after delivery.

Critical Care Unit

The CCU is flexible according to the needs of its patients. All visitors are required to call into the Critical Care Unit before entering.

Emergency Department

Two visitors can remain with the patient throughout their ED visit.

Psychiatric Inpatient Services

Seven days a week 1:00 pm to 3:00 pm.

Same Day Surgery

Patients may have one visitor in their rooms until they leave for surgery and, at the discretion of the nurse caring for the patient, upon their return from PACU (recovery room). Visitors are to wait in the reception area while the patient is in surgery.


Vending machines are located in the Same Day Surgery and Emergency waiting rooms.

The cafeteria is open from 6:30am to 6:30pm.

Breakfast: 6:30 to 10:30am
Lunch: 11am to 1:40pm
Dinner: 5pm to 6:30pm

No hot food is available from 1:40 to 5pm. The cafeteria is on the ground floor in the E wing.

For Visitors