For the Media

Hartford HealthCare Contact Information

Hartford HealthCare welcomes inquiries from media outlets. Someone is always available to take your calls. We ask that all journalists call us before contacting a physician, employee, patient, or volunteer at any Hartford HealthCare facility.


Hartford HealthCare Media Contacts


Hospitals

Backus Hospital (Norwich), Windham Hospital (Willimantic)

Ken Harrison
Marketing & Communications Manager, East Region
860.929.6035
860.889.8661 ext. 2312
Ken.Harrison@HHCHealth.org


Release of Patient Information

HIPAA regulations strictly govern the use and release of patient health information. Only limited one-word condition updates may be released to the media.

  • Patient privacy may prevent any disclosure.
  • Full patient name is required for any condition report.
  • Patients may deny release of all information.
  • Media interviews require signed authorization.

One-word Patient Conditions

Good
Vital signs stable; patient conscious and comfortable.
Fair
Vital signs stable; patient conscious, may be uncomfortable.
Serious
Vital signs may be unstable; patient acutely ill.
Critical
Vital signs unstable; patient may be unconscious.

Backus Hospital