Health Information Management

Medical Records / MyChartThe Health Information Management Department (Medical Records) maintains and safeguards the confidentiality of medical record information in accordance with the patient’s right to privacy, legal requirements and appropriate ethical considerations.

You can contact the Health Information Management Department for:

  • Request copies of your medical records
  • Request amendments to your Protected Health Information (PHI)

You can contact your respective town or city website for:

  • Birth/Death Certificates

To learn more and to obtain contact information for each Health Information Management office, click the link below.

For Patients

  • Health Information Management

    Click here

  • Patient Billing 

    Fax: 860.892.6902

  • Backus Hospital Gift Shop

    326 Washington Street, Norwich, CT
    Get Directions >> 

    Phone: 860.889.8331 x2265
    Monday - Friday: 9:00 AM - 4:30 PM

    Gift Shop at the Backus Outpatient Care Center (BOCC)

    111 Salem Turnpike, Route 82, Norwich
    Get Directions >> 

    Phone860.889.8331 x4150
    Hours: Monday - Friday, 8:00 AM - 4:00 PM