Insurance Information

All patients who have hospitalization insurance, whether treated as an inpatient or an outpatient, must provide proof of insurance coverage for each Hospital visit. It is the patient’s responsibility to provide the Hospital with a signed insurance claim form and card, if required, each time he or she is treated at the Hospital.

Patients whose insurance cannot be verified will be asked to make payment in full or arrange for an acceptable payment plan at the time of service or discharge. Patients who have hospitalization insurance are requested to assign benefits to the Hospital. If benefits are not assigned to the Hospital, the patient will be asked to make payment arrangements at the time of discharge.

Patients covered by Medicare, Medicaid and private insurance policies must show their insurance card upon each visit to the Hospital.

Any deductibles, co-insurance, spend-downs not covered by other insurance are due and payable when services are rendered. Patients requesting admission for inpatient care, whose physician has determined do not meet the criteria for inpatient care, will be required to sign a letter accepting financial responsibility.

Billing & Insurance

  • Location

    William W. Backus Hospital
    326 Washington Street
    Norwich, CT 06360
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  • Contact Us

    By Phone:


    The William W. Backus Hospital
    Attention: Patient Accounts Department
    326 Washington St. | Norwich, CT 06360