Insurance Information

All patients who have hospitalization insurance, whether treated as an inpatient or an outpatient, must provide proof of insurance coverage for each Hospital visit. It is the patient’s responsibility to provide the Hospital with a signed insurance claim form and card, if required, each time he or she is treated at the Hospital.

Patients whose insurance cannot be verified will be asked to make payment in full or arrange for an acceptable payment plan at the time of service or discharge. Patients who have hospitalization insurance are requested to assign benefits to the Hospital. If benefits are not assigned to the Hospital, the patient will be asked to make payment arrangements at the time of discharge.

Patients covered by Medicare, Medicaid and private insurance policies must show their insurance card upon each visit to the Hospital.

Any deductibles, co-insurance, spend-downs not covered by other insurance are due and payable when services are rendered. Patients requesting admission for inpatient care, whose physician has determined do not meet the criteria for inpatient care, will be required to sign a letter accepting financial responsibility.

Hartford HealthCare’s hospitals and the Hartford HealthCare Medical Group participate in many insurance & managed care plans to make using our facilities and services as convenient as possible. Participation may vary by plan or product, or by facility, and is subject to change. Please contact your insurer to confirm your coverage, the participation status of a particular provider or facility, and whether an authorization or referral is needed.

Accepted Insurance Plans

Hartford HealthCare participates in most major health plans in Connecticut.  In addition, please review your health plan provider directory and/or consult with your health plan to confirm coverage.

If your managed care plan is not listed or if you have questions, please contact the Hartford HealthCare Patient Financial Services Customer Service.

For other questions regarding eligibility and coverage of services, please contact your health plan representative.

Keep informed on the health insurance market and its changes.

The Affordable Care Act (ACA) created guidelines for a new kind of marketplace for health insurance. 

• Think of an exchange as an online marketplace. It’s a website where shoppers can research all their options and then buy health insurance.
• The Affordable Care Act is expected to help increase access to health care. Health insurance exchanges will be an important part of that.
• Depending on the type of insurance coverage you wish to purchase and your total household income, you may be eligible for reduced rates on the premiums you pay.